Our administrative team is the backbone of our offices, and they are the first point of contact when clients call or e-mail the front desk. They are responsible for day-to-day administrative duties that keep the offices running smoothly and provide ongoing support to all other staff members. They are happy to help clients – current or new – to make the most of their experience at Options Solutions. 

As Options Solutions’ Client Care Specialist, Michelle expertly explains how our consulting services work, answers questions about current programs, and books appointments. Michelle also builds relationships with our families to offer outstanding client service as part of our administrative team.

Michelle grew up in the Lower Mainland and ventured to the East Coast for her undergraduate degree; she holds a BSc in Sports Nutrition from McGill University. While in university, she was involved with non-profit organizations that promote women in STEM and raise awareness of current events. Michelle understands how overwhelming applying to post-secondary can be and is eager to support students as they pursue their educational and professional endeavors. In her spare time, Michelle enjoys biking, going on hikes and trying different types of food! 

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