We’re looking for an Office Manager to work at our West Vancouver office
Options Solutions is looking for a dynamic, detail-oriented person who is interested in working for and growing with a fast-paced educational consulting firm. The position requires a high level of administrative skill and experience with ensuring a quality client experience. Three to five years of administrative and customer service experience is preferred.
Administrative Duties
- Perform general administrative and office support activities in a professional and courteous manner. Duties include fielding a high volume of telephone calls, receiving and directing clients at office locations, and booking electronic appointments.
- Reply to general information requests with clear and accurate information.
- Handle aspects of company finances including invoicing, bill payment and banking.
- Ensure consultants are prepared for all client meetings (prepare client files, make copies, send client reminders, etc.).
- Prepare and organize materials for group instructional sessions.
Personal Traits
The Office Manager will demonstrate competence in the following areas:
- Relationships: Maintain positive working relationships with others, both internally and externally.
- Communication: Excellent oral and written skills.
- Needs Assessment: Client management – anticipate, understand, and respond to the needs of clients. Maintain confidentiality.
- Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness; ability to undertake self-directed tasks when necessary.
- Organization: Excellent time management skills; attention to detail; the capacity to prioritize by assessing situations to determine urgency; ability to create/implement actions plans; and ability to make clear, timely decisions.
Please note that this is a full-time position. The qualified individual will work primarily at our West Vancouver office location. Start date: June 2016.
Contact:
Please forward cover letter, resume, and references to Brittany Young, Office Manager at westvan@options-wp.chhdev.com.
